Shipping & Return Policies
We ship via UPS Ground or 2 day shipping. Please note that UPS does not deliver on weekends or to PO boxes. Let us know if you need to make special arrangements for your package.
Turn out time
Each piece of Black Barc Jewelry is made by hand and individually packaged in a wood box. Please allow 3-4 weeks for delivery of your order. Many items will be ready sooner, but rings usually take the full 3-4 weeks. Please let us know if you need a piece more quickly. Please contact us with any questions you have before placing an order.
We cannot guarantee that you will or will not be charged any customs taxes or duties. You are responsible for all applicable customs, duties, taxes and fees charged by your government. As we are unable to advise the amount of what these fees might be, we recommend contacting your country's customs office or tax agent for respective charges and rates on a package coming from outside of your country. On very rare occasions international shipping to some countries can take several weeks. We are not responsible for any delays by destination country's customs clearance processes.
Necklaces, earrings and bracelets are returnable within 14 days of receipt for a full refund minus the shipping cost. A 20% restocking fee may apply. The jewelry must be in new condition and returned in the original packaging. Rings and any other special orders are not returnable.
Since we make each ring to order, we cannot accept returns. We suggest that you be sized by a jeweler in your area to insure an accurate fit. We will resize most rings for a cost of shipping. There may be an additional fee for rings with engraving. Feel free to contact us with your sizing questions.
We take pride in our craftsmanship and want you to enjoy your jewelry for many years to come. Please contact us for repair if your item was purchased through our website within 1 year. Because of varying policies, repairs for items purchased through a store must be handled by that store.